1. What Information We Collect

When you fill out our quote form, we collect:

• Name
• Email address
• Phone number
• Postcode
• Service requirements
• Description of waste/items
• Preferred collection date
• Uploaded files (if provided)

If you don’t provide accurate info, don’t expect accurate quotes. Simple.

2. How We Use Your Information

We use your data to:

• Provide quotes and respond to enquiries
• Arrange and deliver waste removal services
• Contact you about your request
• Improve our services and website

We do not sell your data. Ever.

3. Legal Basis for Processing

We process your data based on:

• Legitimate interest – to respond to enquiries and run our business
• Contract – when providing services you requested
• Consent – when you submit your information voluntarily

4. Data Sharing

We may share your data with:

• Staff or subcontractors handling your job
• IT providers (hosting, email systems)

That’s it. No shady third parties.

5. Data Retention

We only keep your data as long as necessary:

• Enquiries: up to 12 months
• Customer records: up to 6 years (for legal/accounting reasons)

Then it’s deleted or securely archived.

6. File Uploads

Any files you upload:

• Are used only to assess your job
• Are stored securely
• May be deleted after your enquiry is completed

Don’t upload sensitive or irrelevant files.

7. Cookies & Tracking

Your website may use basic cookies for:

• Website functionality
• Performance tracking (e.g., analytics)

No aggressive tracking. No nonsense.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Request correction
• Request deletion
• Object to processing
• Withdraw consent

To exercise your rights, contact us:

📧 info@a1wasteremoval.co.uk

📞 01252 227 640

9. Data Security

We take reasonable steps to protect your data, including:

• Secure hosting
• Restricted access
• Basic encryption where applicable

But no system is bulletproof—don’t send sensitive data you wouldn’t want exposed.

10. Regulatory Information

A1 Waste Removal is registered with the Environment Agency:

Waste Carrier Licence Number: CBDU628112

11. Contact Information

If you have questions about this policy or your data:

A1 Waste Removal

🌐 https://www.a1wasteremoval.co.uk

📧 info@a1wasteremoval.co.uk

📞 01252 227 640

12. Updates to This Policy

We may update this policy occasionally. If we do, we’ll update the date above.